Shipping policy

Shipping Policy

Last Updated: October 2026

Thank you for shopping with BizAds.

This Shipping Policy explains how we process, dispatch and deliver orders placed through our website:

https://shop.bizads.co.in/

By placing an order with us, you agree to the terms described in this Shipping Policy.

1. Order Processing

After you successfully place an order and your payment is confirmed, we will begin processing your order.

Orders are generally processed within 1–3 business days, subject to product availability and order verification.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotional campaigns, holidays or periods of unusually high order volume, processing may take longer.

2. Shipping Locations

We currently aim to deliver orders to serviceable locations within India.

Delivery availability may depend on the PIN code and the serviceability of our logistics partners.

If a particular location is not serviceable, we may contact the customer and provide an appropriate resolution, which may include cancellation and refund of the eligible order amount.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the customer completes the order.

Shipping charges may vary depending on:

  • Delivery location

  • Order value

  • Product weight or dimensions

  • Shipping method

  • Promotional offers

  • Courier service availability

If free shipping is offered for a particular product, order value or promotional campaign, the applicable terms will be displayed on the website.

4. Estimated Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the destination and courier service.

Delivery times are estimates and are not guaranteed.

Actual delivery time may vary due to:

  • Customer location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Transportation delays

  • Remote or difficult-to-service locations

  • Incorrect address or contact information

  • Natural disasters

  • Government restrictions

  • Other circumstances outside our reasonable control

5. Order Tracking

Where tracking information is available, customers may receive a tracking number or tracking link through email, SMS, WhatsApp or other communication channels.

Customers can use the tracking information provided to check the status of their shipment.

Tracking information may take some time to become active after the order has been dispatched.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please ensure that the following information is correct:

  • Full name

  • House / Flat / Building number

  • Street / Road

  • Area / Locality

  • City

  • State

  • PIN Code

  • Mobile number

BizAds will not be responsible for delivery delays, failed deliveries or additional shipping costs caused by incorrect, incomplete or inaccurate information provided by the customer.

7. Address Changes

If you need to change your delivery address after placing an order, please contact us as soon as possible.

We will try to accommodate address-change requests before the order is dispatched.

Once the order has been dispatched, changing the delivery address may not be possible and may depend on the courier company's policies.

8. Failed Delivery Attempts

Our delivery partner may make multiple attempts to deliver your order.

A delivery may fail due to:

  • Customer being unavailable.

  • Incorrect address.

  • Incorrect phone number.

  • Customer refusing delivery.

  • PIN code not being serviceable.

  • Customer not responding to the courier.

  • Other circumstances affecting delivery.

If an order is returned to us because of an incorrect address, repeated failed delivery attempts or customer refusal, additional shipping charges may apply if the customer requests re-shipment.

In certain cases, the order may be treated according to our Return & Refund Policy.

9. Delayed Shipments

While we make reasonable efforts to deliver orders within the estimated delivery period, delays can occur due to circumstances beyond our control.

Examples include:

  • Severe weather

  • Floods

  • Natural disasters

  • Transportation disruptions

  • Strikes

  • Public holidays

  • Government restrictions

  • Courier operational issues

  • High shipment volumes

  • Remote-area delivery restrictions

If your shipment is significantly delayed, please contact our customer support team with your order number.

10. Damaged Packages

If you receive a package that appears severely damaged, opened or tampered with, we recommend taking photographs or videos of the package before opening it.

If the product inside is damaged, please contact us as soon as possible and preferably within 7 days of delivery.

Please provide:

  • Order number

  • Photographs of the outer package

  • Photographs of the shipping label

  • Photographs of the damaged product

  • Video, if available

We will review the issue and provide an appropriate resolution according to our Return & Refund Policy.

11. Wrong or Missing Products

If you receive:

  • A product different from what you ordered; or

  • A product is missing from your shipment;

please contact us within 7 days of delivery.

We may request photographs, videos and order details to investigate the issue.

After verification, we may arrange a replacement or refund, as applicable.

12. Partial Shipments

In some cases, products from the same order may be shipped separately due to inventory availability, warehouse processing or logistics considerations.

If your order is delivered in multiple shipments, you may receive separate tracking information.

13. Cash on Delivery

If Cash on Delivery (COD) is offered on our website, COD availability may depend on the customer's PIN code, order value, product availability and courier service.

COD orders may be subject to additional verification before dispatch.

We reserve the right to restrict COD availability where necessary.

14. Order Cancellation Before Dispatch

Customers may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may not be possible.

If an order has already been delivered, the applicable provisions of our Return & Refund Policy will apply.

15. International Shipping

Unless specifically stated on the website, we currently do not offer international shipping.

If international shipping becomes available in the future, applicable shipping charges, customs duties, taxes and other charges will be communicated before the order is completed.

16. Customs, Duties and Taxes

For deliveries within India, applicable taxes and charges will be handled according to the applicable billing and tax requirements.

If international shipping is offered in the future, the customer may be responsible for applicable customs duties, import taxes, clearance charges or other charges imposed by the destination country.

17. Delivery Confirmation

An order may be considered delivered when the courier or logistics provider records the shipment as successfully delivered to the address provided by the customer.

If you believe your order has been incorrectly marked as delivered, please contact us promptly so that we can investigate with the delivery partner.

18. Shipping Partners

We may use third-party courier and logistics companies to deliver orders.

Courier partners may vary depending on the delivery location, product and service availability.

Once an order is handed over to the logistics provider, certain aspects of delivery are outside our direct control. However, we will make reasonable efforts to assist customers with delivery-related issues.

19. Refunds Related to Shipping

Where an order is cancelled or a refund is approved, the treatment of shipping charges will depend on the reason for cancellation or return and the applicable provisions of our Return & Refund Policy.

Where required by applicable law, eligible shipping charges will be handled accordingly.

20. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices, courier partners, delivery locations or applicable requirements.

The updated policy will be published on this page with a revised "Last Updated" date.

21. Contact Us

If you have questions regarding shipping or delivery, please contact us.

BizAds

Website: https://shop.bizads.co.in/

Email: [Add your customer support email]

Phone / WhatsApp: [Add your customer support number]

Business Address: [Add your registered business address]

When contacting us about an order, please provide your order number so that we can assist you more quickly.

BizAds
Thank you for shopping with us.